Alkane Solutions Ltd (“we”, “our” or “us”) are committed to safeguarding the privacy of our website visitors.
This policy (in conjunction with our website terms of service) defines how we will treat your (the “user”) personal information. By visiting www.alkanesolutions.co.uk (our “site”) you are accepting and consenting to the practices described in this policy.
Data that we Collect
We may collect and process data that you provide to us. This includes information you provide when you:
- Subscribe to our services
- Purchase our products
- Browse our site (analytical metrics)
- Engage in social media activities
- Complete our surveys
- Participate in promotions
We may also collect and process data that is provided to us via third party services that we provide.
Disclosure of your Information
We may share analytical information with our third party services and/or to analytical and search engine providers. This information will be used to produce site statistics (such as but not limited to page views, session duration, bounce rate) and optimise our site with search engines.
You are responsible for keeping your personal login credentials safe and secure.
Notice of Breach
We are committed to notifying our customers of any breach in data within 72 hours of discovering it. This will be communicated via the main email address registered to your account.
You can erase any personal information such as name, email address and contact number from the Account section at any time.
Opting Out of Promotional Emails
If you specified that you would like to receive promotional emails during registration, you can opt out at a later date by clicking the unsubscribe link at the bottom of each email.
We may or may not use cookie-based information held about you in the following ways:
- To provide you with information about products and services that we offer
- To notify you about changes to our service
- To provide analytical metrics relating to your browser session
- To allow you to participate in features of our site
- To maintain the security of our site
Where we Store your Personal Data
The data that we collect from you is stored in a UK data centre. It will only be processed by staff operating inside the UK. By submitting your personal data, you agree to this method of data storage.